Contact Us
We'd love to hear from you.
Whether you have a question, a suggestion, or just want to say hello — we're here and we're listening. Every message is read by a real person, and we take every piece of feedback seriously because it shapes the future of CarouselKit.
How We Can Help
- Technical Support — Something not working as expected? Let us know the issue, your device model, and iOS version — we'll get it sorted
- Feature Requests — Have an idea that would make CarouselKit better? We're all ears. Many of our best features started as user suggestions
- Subscription & Billing — Questions about CarouselKit Pro, billing cycles, or managing your subscription? We'll guide you through it
- Bug Reports — Found something off? A screenshot or screen recording helps us fix it faster
- General Feedback — Love the App? Think something could be better? We want to know either way
Tips for Faster Support
To help us resolve your query as quickly as possible, include the following in your email:
- A clear description of your question or issue
- Your device model (e.g. iPhone 15 Pro)
- Your iOS version (e.g. iOS 18.4)
- Screenshots or screen recordings if applicable
- Whether you're on the free plan or CarouselKit Pro
Managing Your Subscription
Your CarouselKit Pro subscription is managed through Apple. To view, modify, or cancel your subscription:
- Open Settings on your iPhone
- Tap your Apple ID at the top
- Tap Subscriptions
- Select CarouselKit Pro to manage your plan
For refund requests, please contact Apple Support directly as all payments are processed by Apple.
Legal
For privacy-related inquiries, please review our Privacy Policy. For questions about usage rights, see our Terms of Use.
We believe great apps are built through great conversations. Don't hesitate to reach out — your message matters to us.